Club installation requirements
Get your court ready for PadelCue. We check your network, power and mounting position with you before installation.
What you need
- Internet
- A working internet connection and a CAT6 network cable to each camera.
- Power
- Power over Ethernet (PoE) equipment supplies power through the same network cable.
- Mounting
- A secure position outside the back fence, with the lens above it. One camera per court.
Network
A wired connection
Run CAT6 from your network through compatible PoE equipment to the camera. Secure the cable along its route, clear of players and walkways.
- Upload speed for recording
- Confirmed during your site check
- Capacity for all your courts
- Confirmed during your site check
- Maximum cable length
- Confirmed during your site check
- Firewall ports and network settings
- Confirmed during your site check
Optional live streaming has separate connection requirements. We confirm these for your club before installation.
Mounting
One camera per court
Mount the camera outside the back fence, centred on the short end of the court, with the lens above the fence and facing straight into the court.
Keep the view on your court. Leave private areas out of the frame and limit the view of neighbouring courts and spectators.
Send photos of the proposed position before drilling.
Arrange any building permissions and safe access to the mount.
- Mounting height
- Confirmed during your site check
- Bracket fixing and distance from the fence
- Confirmed during your site check
Installation day
Installation usually takes about 30 minutes per camera once the network cable is in place.
Prepare the court
Have the cable in place, the mounting position agreed and safe access ready before the camera is fitted.
Fit and connect
Secure the camera and bracket, connect the cable, then check that the camera has power and is online.
Check and activate
PadelCue completes remote setup and court calibration. Check the camera view and place the court signs and QR poster before recording begins.
Cable preparation and remote activation are separate from the fitting estimate. Installer arrangements and activation timing: Confirmed during your site check.
After installation
Support starts with PadelCue
Contact PadelCue if a camera goes offline or you notice damage or a loose mount. Include the court name and a photo if possible.
Keep the camera ready
Keep the camera clean, its view clear, and its power and network connected. Ask PadelCue before moving, resetting or adjusting it.
- Cleaning method and maintenance schedule
- Confirmed during your site check
Bring PadelCue to your club.
Free camera with a contract.
Your signed club order confirms the term, camera ownership and installation arrangements.
Read the club plan details